Canon Support for EOS C70 RF24-70mm F2.8 L IS USM Lens Kit | Canon U.S.A., Inc.
EOS C70 RF24-70mm F2.8 L IS USM Lens Kit
Get started with these quick links.
Protect your product with CarePAK PLUS. Learn More
Purchase this product's accessories and more. Shop Now
Looking for help with your order? Order help
DOWNLOADS
- Windows 11
- Windows 10 (x64)
- Windows 10
- Windows 8.1 (x64)
- Windows 8.1
- Windows 8 (x64)
- Windows 8
- Windows 7 (x64)
- Windows 7
- Windows Vista (x64)
- Windows Vista
- Windows Me
- Windows XP (x64)
- Windows XP
- Windows 98
- Windows 95
- Windows Server 2022
- Windows Server 2019 (x64)
- Windows Server 2016 (x64)
- Windows Server 2012 R2 (x64)
- Windows Server 2012 (x64)
- Windows Server 2008 R2 (x64)
- Windows Server 2008 (x64)
- Windows Server 2008
- Windows Server 2003 R2 (x64)
- Windows Server 2003 (x64)
- Windows Server 2003 R2
- Windows Server 2003
- macOS Sequoia v15
- macOS Sonoma v14
- macOS Ventura v13
- macOS Monterey v12
- macOS Big Sur v11.0
- macOS Catalina v10.15
- macOS Mojave v10.14
- macOS High Sierra v10.13
- macOS Sierra v10.12
- OS X El Capitan v10.11
- OS X Yosemite v10.10
- OS X Mavericks v10.9
- OS X Mountain Lion v10.8
- OS X Lion v10.7
- Mac OS X Snow Leopard v10.6
- Mac OS X v10.1
- Mac OS 9
- Linux ARM
- Linux MIPS
- Linux 64bit
- Linux 32bit
- Windows Server 2025
- Windows NT
- Linux
Locating and installing your download
 |
Chrome |
- A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click 'Show all downloads...' to view the list of all recently downloaded files
- If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines
located on the right of the address bar - Select 'Downloads' from the menu and the list of recently downloaded files will open
- From this list you can also install the download by clicking on the file name
- To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
- The folder that contains your download will now be open
 |
Safari |
- Mac Users - Click the down arrow
in the top right of the browser - Windows Users - Click the gear wheel
in the top right of the browser - Click the small image of the magnifying glass
next to your download - The folder that contains your download will now be opened
 |
Firefox |
- Click the down arrow in the top right of the browser
- Windows Users - Click the small image of the folder
next to your download - Mac Users - Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
 |
Internet Explorer |
- Click the gear wheel in the top right of the browser
- Select 'View Download' from the menu
- Select 'Location' next to your download
- The folder that contains your download will now be opened
 |
Microsoft Edge |
- Click the three dots icon in the top right of the browser
- Select 'Downloads' from the menu
- Select 'Open folder' next to your download
- The folder that contains your download will now be opened
There are no copying instructions for this browser
Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
SELECT ERROR CODE
Don’t see your error code? Let us know as we are capturing feedback for research purposes.
PRODUCT INFO
| Effective Pixels | 4096x2160: when 4096 x 2160 or 2048 x 1080 is selected as the resolution (Approx. 8.85 megapixels) 3840 x 2160: when 3840 x 2160 or 1920 x 1080 is selected as the resolution (Approx. 8.29 megapixels) |
| Total Pixels | 4206 x 2280; Approx. 9.6 megapixels |
| Sensor Type | CMOS |
| Sensor Size | Super 35mm 4K: 26.2 x 13.8 (29.6 mm diagonal) UHD: 4K: 24.6 x 13.8 (28.2 mm diagonal) |
| Sensor Modes | Super 35mm, Super 16mm(cropped) |
| Pixel Pitch | 6.4 µm |
| Scanning System | Progressive |
| Number of Sensors | 1 |
| Filter | RGB Primary Color Filter (Bayer Array) |
| Imaging Processor | DiG!C DV 7 |
| Lens Mount | Default Mount: RF Mount |
| Zoom/Focus Preset | Not Available |
| Shockless Zoom | Not Available |
| Digital Teleconverter | 1.5x/2.0x/2.5x/3.0x |
| ND Filter | Mechanical ND filter system with option of clear, 2, 4, and 6 stops; 8 and 10 stops in extended mode |
| Peripheral Illumination Correction | Available |
| Chromatic aberration Correction | Available |
| Distortion Correction | Available (RF Lenses only) |
| Diffraction Correction | Available |
| Exposure Modes | (1) Manual exposure based on shutter setting, iris setting, ISO/gain setting, and ND filter setting (2) Push auto iris control, auto iris control (3) Auto ISO mode |
| Metering Modes | Standard, Spotlight and Backlight |
| Gain | Normal Setting -6dB to 54dB Fine Setting -2dB to 54dB in 0.5 dB increments |
| ISO | 100 to 102,400 |
| Auto Gain Control (AGC) | Not Available |
| Shockless Gain | Not Available |
| Exposure Compensation/AE Shift | 2.0 to +2.0 in 0.25 point intervals |
| Shutter Modes | 3 Modes: OFF; Speed; Angle; Slow Shutter; Clear Scan Speed Mode is selected in 1/3 or 1/4 stop increments |
| Shutter Speed Range | 59.94Hz/24.00Hz: 1/12 to 1/2000 50.00Hz: 1/15 to 1/2000 |
| Shutter Angle Settings | 59.94Hz/50.00Hz/24.00Hz: 360, 240, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25 |
| Iris Settings (EF) | Can be set to 1/2 stop, 1/3 stop or Fine. (1) Push auto iris control (2) Auto iris control (Compatible lens required) |
| Focus Control | Dual Pixel CMOS AF with EOSxITR |
| Focus Modes | Manual focus, Continuous AF, One-Shot AF, AF-Boosted MF, Face Detection AF Only lenses that support AF functions can be used in AF modes. Face Detection and Tracking AF in Slow & Fast recording modes (24-120p). New with Firmware update 1.0.5.1. |
| System Frequency | 59.94 Hz, 50.00 Hz, 24.00 Hz 59.94 Hz mode: 59.94i/59.94P/29.97P/23.98P 50.00 Hz mode: 50.00i/50.00P/25.00P 24.00 Hz mode: 24.00P |
|||||||||||||||||
| Resolution |
|
|||||||||||||||||
| Color Gamuts* | Cinema Gamut, BT.709, BT.2020 |
|||||||||||||||||
| Gamma Curves* | Canon 709, BT.709, Wide DR, Canon Log 2, Canon Log 3, PQ, HLG |
|||||||||||||||||
*Enabled for recording (including proxy) and output from each terminal |
| Internal Recording | RAW Recording/ Cinema RAW Light: RAW HQ (high quality), RAW ST (standard quality), and RAW LT (light recording). |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Video Compression Formats | XF-AVC: MPEG-4 AVC/H.264 (10bit, 8bit (proxy)) MP4(HEVC): H.265/HEVC (10bit) MP4(H.264) : MPEG-4 AVC/H.264 (8-bit) |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Audio Recording System | XF-AVC: Linear PCM (24bit, 48kHz) 4-channel recording MP4 (1) : MPEG-2 AAC LC (16-bit, 48 kHz, 2-channel) MP4 (2) : Linear PCM (16-bit, 48 kHz, 4-channel) |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| SD Cards Approved by Canon Inc. |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Recording Time |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| File Format | SD Card x 2 slots (Still Images (JPEG), Custom Picture Data, Clip Metadata, and menu settings); SD/SDHC/SDXC Supported |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| File Format | XF-AVC: MXF (OP-1a) MPEG4: MP4 HEVC: MP4 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| File System | SDHC card: (up to 32 GB): FAT32 SDXC card (more than 32 GB): exFAT File division unit: 4 GB for FAT32, none for exFAT |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Maximum Clip Number | 999 (per media) |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Recording Format | Linear PCM; 4-Channel; 24-Bit; 48 kHz |
| Built-in Microphone | Stereo/Monaural |
| External Audio Inputs | 2 Mini-XLR inputs (Auto and Manual level settings) External microphone terminal: (3.5 mm diameter) |
| Recording Chanel Selection | Up to 4 channel audio recording is supported. |
| XLR Mic Trimming | Available; -12dB, -6 dB, 0dB or +12 dB |
| Limiter | Available |
| Recording Level Adjustment Range | - Infinity to +18dB |
| Phantom Power | Available; +48V |
| Headphone Adjustment | 16 Settings; Volume is muted at lowest setting |
| Built-in Speaker | Available; Volume Adjustable |
| 1KHz Tone | Available (off, -12, -18, or -20 dB) |
| Playback | Clip Display: 3x4 Index Display. Clip Playback: Forward Search (x5, x15, x60), Reverse Search (x5, x15, x60), Forward frame Advance, Reverse Frame Advance, Record Review, Skip to next clip, skip to previous clip Clip information Display: Clip Metadata display, custom picture settings Playback Functions: Clip Delete Photo Playback: index, single playback, delete, protect |
|||||||||||||||||||||||||||||||
| Slow and Fast Motion Recording | Available; Records at a different frame rate then the playback rate allowing for fast and slow motion effects:
|
|||||||||||||||||||||||||||||||
| Special Recording Functions | Relay Recording*; Double-Slot Recording** * Not available during Slow Motion recording ** Not available in combination with slow and fast motion recording or relay recording |
|||||||||||||||||||||||||||||||
| Photo Recording Mode | Available; Images captured to SD Card |
|||||||||||||||||||||||||||||||
| Waveform Monitor | Available (HDR Compatible); (a) Line display (b) Line + spot: Line display over a red waveform in a red frame. (c) Line select display (d) RGB (parade) (e) YPrPb (parade) Output gain can be selected as either 1x or 2x. With gain set to 2x, the vertical axis (Y-position) offset value can be chosen. When gamma is set to PQ, a PQ index (nits index) can be displayed. When gamma is set to HLG, an HLG index (0.01.0 relative index) can be displayed. |
|||||||||||||||||||||||||||||||
| Vectorscope | Available |
|||||||||||||||||||||||||||||||
| False Color | Available |
|||||||||||||||||||||||||||||||
| Exposure / Focus Aids | Peaking (2 types), Zebra Pattern, Magnify, Black and White Mode, Focus Guide |
|||||||||||||||||||||||||||||||
| Frame Record | Not Available |
|||||||||||||||||||||||||||||||
| Pre-Record | Yes, 3 seconds cache (Audio and Video) |
|||||||||||||||||||||||||||||||
| Time code | Drop Frame (DF) and Non-Drop Frame (NDF) |
|||||||||||||||||||||||||||||||
| Time Code Modes | Regeneration, Record Run, Free Run and External Source |
|||||||||||||||||||||||||||||||
| Auto White Balance (AWB) | Available |
|||||||||||||||||||||||||||||||
| White Balance | Kelvin Setting: 2,000K to 15,000K in 100K increment -20CC to +20CC in 1 CC increments |
|||||||||||||||||||||||||||||||
| White Balance Presets | Daylight (5,600K); Tungsten (3,200K), Custom A, Custom B |
|||||||||||||||||||||||||||||||
| Auto Black Balance | Available | |||||||||||||||||||||||||||||||
| Custom Picture Settings | 20 Custom Picture settings Custom pictures can be adjusted using the following settings and saved for later recall: Gamma, Black, Black Gamma, Low Key Saturation, Knee, Sharpness, Noise Reduction, Skin Detail, Selective Noise Reduction, Color Matrix, White Balance, Color Correction, Setup Level Custom Pictures can be saved to an SD card for later use or transferring between cameras |
|||||||||||||||||||||||||||||||
| Custom Display | Yes; LCD panel and EVF information display can be customized |
|||||||||||||||||||||||||||||||
| On Screen Markers | Available marker options include center, horizontal, grid, aspect, safety zone, and user marker. With user markers, user can set their preferred size and position. Markers can be displayed in yellow, blue, green, red, black, gray, or white. |
|||||||||||||||||||||||||||||||
| Assign Buttons | 13 total assignable buttons on body |
|||||||||||||||||||||||||||||||
| Color Bars | Color bars compliant with SMPTE, EBU, or ARIB standards can be selected depending on system frequency selected |
|||||||||||||||||||||||||||||||
| Sensitivity | 59.94 Hz: f/10 (2048x1080/59.94P) or f/14 (1920x1080/29.97P) 50.00 Hz: f/11 (2048x1080/50.00P) or f/16 (1920x1080/25.00P) All values for ISO 800, 2000 lux, and reflectance rate of 89.9% |
|||||||||||||||||||||||||||||||
| Dynamic Range | Canon Log 2: 1600% / 16+ stops (ISO 800) Canon Log 3: 1600% / 14 stops (ISO 800) |
| Type | 3.5-inch (8.8 cm diagonal) color wide-screen LCD Approx. 2,760,000 dots (1280 x RGB x 720), |
| Aspect Ratio | 16:9 |
| Field of View Coverage | 100% |
| Display Adjustments | Brightness, Contrast, Color, Sharpness, and Luminance |
| Time code In/Out | Yes; BNC Connector (Input and Output) |
| HDMI | Yes (Type A) [4096x2160/3840x2160]/1920x1080/1280x720 |
| Audio Input Terminal | 2 Balanced 3-pin XLR (Mic Level, Mic Level with phantom power and Line Level) 3.5mm Microphone terminal |
| Headphone Jack | Available; 3.5mm stereo mini-jack |
| Remote Terminals | Remote A (Standard LANC Compatible or RC-V100) Remote Control through WiFi/LAN Adapter |
| USB | Available |
| CCU | Remote Controller RC-V100 (Optional) |
| Supply | 14.4V DC (Battery Pack) |
| Power Terminal | 14.4 V DC (battery pack), 24.0 V DC (DC IN) |
| Battery | BP-A Series (BP-A30, BP-A60) |
| Compact Power Adapter | CA-CP200L (for Camera and Battery charger CG-A20) |
| GPS Receiver | GP-E2 with Interface cable IFC-40AB III / IFC-150AB III) Via USB-C |
||||||||||||||||||||||||||||
| Wi-Fi Adapter / Ethernet Adapter |
|
||||||||||||||||||||||||||||
| Mount Adapters | Canon Mount Adapter EF-EOS R 0.71x Canon Mount Adapter EF-EOS R Canon Control Ring Mount Adapter EF-EOS R Canon Drop-In Filter Mont Adapter EF-EOS R with Circular Polarizer Filter Canon Drop-In Filter Mont Adapter EF-EOS R with Variable ND Filter |
| Dimensions | (Width x height x depth, excluding cable and grip belt) Body Only: Approx. 130.2 x 160 x 115.9 mm |
| Weight | RF Camera body: Approx. 1.17 Kg (2.6 lbs) Battery Pack BP-A30: Approx. 225 g (7.9 oz.) Compact Power Adapter CA-CP200L: Approx. 290 g (10.2 oz.) *Not including AC cable Battery Charger CG-A20: Approx. 145 g (5.10 oz.) Mic holder unit: Approx. 56 g ( 2.0 oz.) Body cap: Approx. 17 g (0.60 oz.) |
| Temperature and Humidity | Performance requirements: 0ºC to 40ºC, 85% (relative humidity) Operating requirements: -5ºC to 45ºC, 60% (relative humidity) |
| Language Support | English, Japanese, Chinese, German, Spanish, French, Italian, Korean, Russian |
| Time and Date | Automatic Calendar range January 1st, 2020 through December 31, 2050 |
| World Clock | World Clock support UTC time setting: Setting range from +14:00 to -12:00 |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
ADDITIONAL SUPPORT
CONTACT US
Thanks for signing up!
The application has encountered an unknown error. Please try again in a few minutes!
By clicking Sign Up, you are opting to receive promotional, educational, e-commerce and product registration emails from Canon USA. You can update your preferences or unsubscribe at anytime.