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VB-R11VE
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SETUP & TROUBLESHOOTING
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PRODUCT INFO
| IMAGE SENSOR | 1/3" CMOS (RGB) |
| NUMBER OF EFFECTIVE PIXELS | Approx. 1.3 million pixels |
| ANALOG VIDEO RESOLUTION | N/A |
| ANALOG VIDEO STANDARD | N/A |
| ANALOG S/N RATIO | N/A |
| SCANNING METHOD | Progressive Scan |
| LENS | 30x optical zoom lens with auto focus |
| FOCAL LENGTH | 4.4 (W) - 132 mm (T) |
| F-NUMBER | F1.4 (W) - F4.6 (T) |
| DIGITAL ZOOM | 20x |
| HORIZONTAL VIEWING ANGLE | 58.4° (W) - 2.1° (T) |
| VERTICAL VIEWING ANGLE | 34.1° (W) - 1.2° (T) |
| DAY/NIGHT MODE | Yes |
| I/R CUT FILTER | Automatically removable infrared-cut filter |
| MIN. SUBJECT ILLUMINATION - DAY (COLOR) | 0.03 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE) |
| MIN. SUBJECT ILLUMINATION - NIGHT (MONOCHROME) | 0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE) |
| FOCUS | Auto/One-shot
AF/Manual/Fixed at infinity |
| SHOOTING DISTANCE | Day Mode: 0.3 m (12 in.) - infinity (W), 2.0m (6.6 ft.) - infinity (T) Night Mode: 1.0 m (3.3 ft.) - infinity (W), 2.0 m (6.6 ft.) - infinity (T) |
| SHUTTER SPEED | 1 - 1/16000 sec |
| EXPOSURE MODES | Auto/Auto (Flickerless)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Aperture, Gain) |
| WHITE BALANCE | Auto/Light Source/Manual Light Source: Daylight Fluorescent/White Fluorescent/Warm Fluorescent/Mercury Lamp/Sodium Lamp/Halogen Lamp Manual: One-shot WB/R Gain/B Gain |
| METERING MODES | Center-Weighted/Average/Spot |
| EXPOSURE COMPENSATION | 9 levels |
| SMART SHADE CONTROL | Auto / Manual / Disable Auto: 3 Levels Manual: 7 Levels |
| HAZE COMPENSATION | Auto / Manual / Disable Auto: 3 Levels Manual: 7 Levels |
| AGC LIMIT | 6 levels |
| IMAGE STABILIZER | Digital (2 Levels) |
| PAN ANGLE RANGE | 360°continuous panning |
| TILT ANGLE RANGE | 180° (ceiling-mounted position: 0° - 180°) |
| ROTATION ANGLE RANGE | N/A |
| IR ILLUMINATION RANGE | N/A |
| MOVING SPEED | Pan: Max. 450°/sec. Tilt: Max. 450°/sec. |
| VIDEO COMPRESSION METHOD | JPEG, H.264 |
| BIT RATE CONTROL | Target Bit Rate: 64-16384 kbps |
| VIDEO SIZE | JPEG, H.264: 1280 x 720, 640 x 360, 320 x 180 1280 x 960, 640 x 480, 320 x 240 |
| VIDEO QUALITY | JPEG, H.264: 10 levels |
| FRAME RATE | JPEG: 0.1 - 30 fps H.264: 1/2/3/5/6/10/15/30 fps |
| MAXIMUM FRAME RATE | 1280 x 960 : 30fps |
| ADSR: AREA-SPECIFIC DATA SIZE REDUCTION | Number of Specified Areas: Max. 8 windows |
| I-FRAME INTERVAL | 0.5/1/1.5/2/3/4/5 sec. |
| SIMULTANEOUS CLIENT ACCESS | Max. 30 Clients + 1 Admin Client - H.264: Max. 10 Clients |
| CAMERA CONTROL | Administrator, Authorized user, Guest user (level of control varies depending on user) |
| ACCESS CONTROL | User authority (user name and password), Host Access Restrictions (IPv4, IPv6) |
| ENCRYPTED COMMUNICATIONS | SSL/TLS, IPsec |
| IEEE 802.1X | EAP-MD5, EAP-TLS, EAP-TTLS, EAP-PEAP |
| ONVIF Version | Ver. 2.4.2, Profile G, Profile S |
| IPv4 PROTOCOL | TCP/IP, UDP, HTTP, FTP, SNMP (MIB2), SMTP (Client), DHCP (Client), DNS (Client), mDNS,ARP, ICMP, POP3 (Client), NTP (Client), SMTP authentication (POP before SMTP, SMTP-AUTH), AutoIP, RTP/RTCP, RTSP, SSL/TLS, IPsec, WV-HTTP (Canon proprietary), ONVIF (Profile S, Profile G) |
| IPv6 PROTOCOL | TCP/IP, UDP, HTTP, FTP, SMTP (Client), DHCPv6 (Client), DNS (Client), mDNS, ICMPv6, POP3 (Client), NTP (Client), SMTP authentication (POP before SMTP, SMTP-AUTH), RTP/RTCP, RTSP,SSL/TLS, IPsec, WV-HTTP (Canon proprietary), ONVIF (Profile S, Profile G) |
| AUTO IP | Yes |
| AUDIO COMPRESSION METHOD | G.711 µ-law (64 kbps) |
| AUDIO COMMUNICATION METHOD | Full-duplex (two-way) - Echo cancellation function compliant RTP, Sound Transfer Protocol by Canon |
| AUDIO FILE PLAYBACK | Available (audio files can be played back when an event is triggered by the intelligent function or external device input.) |
| PRIVACY MASK | Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors) |
| VIEW RESTRICTION | Available |
| PRESETS | Number of registers: Max. 256 positions (+Home Position) Items to Reg.: Pan/Tilt/Zoom, Exposure, Smart Shade Control, Focus, White Balance, Video Quality Adjustment, Day/Night, Haze Compensation Number of Preset Tour Route: Max. 5 |
| INTELLIGENT FUNCTION - VIDEO | Detection Types: Moving Object Detection, Abandoned Object Detection, Removed Object Detection, Camera Tampering Detection, Passing Detection, Intrusion Detection, and Auto Tracking |
| INTELLIGENT FUNCTION - AUDIO | Volume Detection, Scream Detection |
| INTELLIGENT FUNCTION - DETECTION SETTINGS | Max. 15 |
| INTELLIGENT FUNCTION - VOLUME | Volume Detection |
| EVENT TRIGGER TYPE | External Device Input, Intelligent Function (Video), Intelligent Function (Audio), Timer, Day/Night Switch Number of Linked Events: 2 Linked Event Conditions: AND, OR (whether or not there is a sequence to events) |
| IMAGE UPLOAD | FTP/HTTP/SMTP (e-mail) |
| EVENT NOTIFICATION | HTTP/SMTP (e-mail) |
| ON-SCREEN DISPLAY | Available |
| IMAGE CROPPING FUNCTION | N/A |
| DAYLIGHT SAVINGS TIME | Available |
| CUSTOM SETTINGS |
| NETWORK TERMINAL | LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex)) |
| AUDIO INPUT TERMINAL | F3.5 mm (F0.14 in.) mini-jack connector (monaural) Switch LINE IN/MIC IN in the setting page. |
| AUDIO OUTPUT TERMINAL | F3.5 mm (F0.14 in.) mini-jack connector (monaural)
LINE OUT (connect to an amplifier speaker) |
| EXTERNAL DEVICE I/O TERMINAL | Input x 2, Output x 2 |
| ANALOG VIDEO OUT | N/A |
| MEMORY CARD TYPE | SD Memory Card, SDHC Memory Card, SDXC Memory Card Compatible |
| MEMORY CARD RECORDED CONTENT | Log, Video (Event, Manual, ONVIF, Timer, Upload) |
| MEMORY CARD RECORDED FRAME RATE | Frame Rate: Max. 1 fps (JPEG) Max. 30 fps (H.264) |
| TEMPERATURE | Operating Temperature Range (including direct sun exposure) : AC: -50°C - +55°C (-58°F - +131°F) PoE+: -35°C - +55°C (-31°F - +131°F) DC, PoE: -10°C - +55°C (+14°F - +131°F) Start-up Temperature Range (including direct sun exposure) : AC, PoE+: -30°C - +55°C (-22°F - +131°F) DC, PoE: -10°C - +55°C (+14°F - +131°F) |
| HUMIDITY | 5% - 85% RH (without condensation) |
| TEMPERATURE | -30°C - +60°C (-22°F - +140°F) |
| HUMIDITY | 5% - 90% RH (without condensation) |
| PoE | PoE power supply via LAN connector (IEEE802.3at Type1 PoE/Type2 PoE+ compliant) |
| AC ADAPTER | PA-V18 (100 - 240 V AC) (sold separately) |
| EXTERNAL POWER SOURCE | 24 V AC/12 V DC |
| WITH PoE | Max. approx. 10.1 W |
| WITH AC ADAPTER | Adapter PA-V18: Max. approx. 12.7 W (100 V AC)
Max. approx. 12.8 W (240 V AC) |
| WITH 12VDC | Max. approx. 11.0 W |
| WITH PoE + | Max. approx. 20.8 W |
| WITH 24VAC+ | Max. approx. 33.2 W |
| DIMENSIONS | (F x H) F229 x 324 mm (F9.02 x 12.76 in.) |
| MOUNTING POSITION | Ceiling mount/Surface mount |
| HEATER | Built-In |
| WEIGHT | Approx. 3530 g (7.79 lb.) |
| OUTDOOR READY | Yes |
| IP RATING | IP66 rated |
| VANDAL RESISTANT | Yes |
| IMPACT RESISTANCE | IK10(20J) |
CANON VISUAL COMMUNICATION PRODUCT LIMITED WARRANTY
For The U.S.A. and Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon USA) in the United States, or Canon Canada Inc. (Canon Canada) in Canada, with respect to the Canon Visual Communication Product (the "Product") accompanying this limited warranty in the Product's original container, when purchased and used in the United States or Canada, as applicable. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of ONE YEAR for Products which are Pan/Tilt/Zoom and Pan/Tilt Network Cameras, and for a period of THREE YEARS for Products which are Fixed Network Cameras, from the date of original purchase. When returning Product under this warranty, you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. Product returned to a Canon repair facility, and proven to be defective upon inspection, will be, without charge,:
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- exchanged for refurbished or new Product,
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In order to obtain warranty service:
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You may obtain technical support*** for your Product as follows:
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*** Technical support program specifics subject to change without notice.
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- If the Product is defective as a result of leaking batteries, sand, dirt or water damage;
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NO IMPLIED WARRANTY OR CONDITION, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THIS PRODUCT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY UNDER THIS WARRANTY (EXCEPT AS MENTIONED ABOVE). SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. CANON USA AND CANON CANADA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE PRODUCT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE PRODUCT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (or province to province in Canada).
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